💡 We always recommend installing Windows 11 from scratch using a bootable USB drive, as this avoids the conflicts that can occur when using Microsoft’s upgrade tool. However, if you prefer to upgrade directly, you can follow the step-by-step guide to upgrading with the Windows Installation Assistant and troubleshoot common issues here: How to Upgrade to Windows 11 Using Microsoft’s Tool.
This guide can be downloaded as an easy-to-read pdf here.
Before you start
- Check your PC meets the requirements (TPM 2.0, Secure Boot, supported CPU, 4+ GB RAM, 64-bit).
- Specs & requirements: https://www.microsoft.com/windows/windows-11-specifications
- PC Health Check app: https://aka.ms/GetPCHealthCheckApp
- Back up your files (OneDrive, external drive, or similar).
- Have a genuine Windows 11 product key (Home or Pro).
- USB drive: 8 GB minimum (all data on it will be erased).
- BitLocker users: suspend BitLocker before upgrading (Control Panel ▸ BitLocker Drive Encryption ▸ Suspend).
Part A — Create the bootable USB on a Windows PC (recommended)
Skip to PART B if you are going to use a MAC or Linux device for the USB creation.
Option 1: Media Creation Tool (easiest)
- Go to Create Windows 11 Installation Media:
https://www.microsoft.com/software-download/windows11 - Download the Media Creation Tool and run it.
- Accept the licence terms.
- Choose language/edition (usually keep defaults).
- Select USB flash drive ▸ pick your USB ▸ Next.
The tool will download Windows 11 and make the USB bootable.
Option 2: ISO + Rufus (useful for advanced control)
- From the same page, under Download Windows 11 Disk Image (ISO), choose Windows 11 (multi-edition ISO) and download.
- Install Rufus: https://rufus.ie
- Open Rufus ▸ Device: your USB ▸ Boot selection: choose the ISO.
- Partition scheme: GPT ▸ Target system: UEFI (non-CSM).
- Click Start ▸ accept prompts. When complete, safely eject the USB.
Part B — Create the bootable USB on macOS or Linux (if needed
- Download the Windows 11 ISO from: https://www.microsoft.com/software-download/windows11
- Use balenaEtcher: https://www.balena.io/etcher/
- Open Etcher ▸ Flash from file (select ISO) ▸ Select target (USB) ▸ Flash.
- Safely eject the USB when done.
Note: Apple Silicon Macs cannot boot Windows natively; this USB is for installing on a compatible PC. (For virtualisation on Mac, use Parallels/VMs instead.)
Part C — Prepare the PC (BIOS/UEFI)
- Plug the USB into the PC you’re installing to.
- Enter UEFI/BIOS: restart and press the vendor key (often F2, Del, Esc).
- One-time boot menu keys are commonly F12, F8, Esc (varies by brand).
- Ensure Secure Boot and TPM 2.0 are enabled.
- Set Boot mode to UEFI (not Legacy/CSM).
- Choose the USB drive in the Boot menu and start.
Part D — Install Windows 11
- At the Windows Setup screen, choose Language, Time, Keyboard ▸ Next ▸ Install now.
- Enter your product key (or click I don’t have a product key and activate later).
- Select the edition that matches your key (Home/Pro) ▸ Next.
- Accept licence terms.
- Choose:
- Upgrade (keeps files/apps if run from within Windows) or
- Custom (clean install).
- For a clean install, select the target drive/partition.
- To fully freshen, delete old Windows partitions on the target drive (careful—this erases data), select Unallocated Space ▸ Next.
- Setup will copy files and reboot several times.
Part E — First-run (OOBE) setup
- Choose Region/Keyboard.
- Network: connect to the internet.
- Windows 11 Home requires internet and a Microsoft account during setup.
- Sign in with Microsoft account (or create one).
- Choose privacy and device settings as preferred.
- Wait while Windows finalises your desktop.
Part F — Activate Windows 11
- Go to Settings ▸ System ▸ Activation.
- If not already activated, choose Change product key, enter your genuine key, and follow prompts.
- Microsoft’s activation help: https://support.microsoft.com (search “Activate Windows 11”)
Part G — After installation (strongly recommended)
- Windows Update: Settings ▸ Windows Update ▸ Check for updates (install all).
- Drivers: install OEM drivers (chipset, graphics, Wi-Fi, audio) if any remain missing.
- Security: confirm Secure Boot and TPM remain enabled; verify BitLocker if used.
- Restore files from your backup; reinstall your apps (Office, etc.).
- Create a restore point and consider a system image once stable.
Troubleshooting quick-wins
- “This PC can’t run Windows 11”: enable TPM 2.0 and Secure Boot in UEFI; confirm CPU is supported; use UEFI + GPT.
- USB doesn’t appear in boot menu: recreate media; try another port (use rear USB-A 2.0 where possible); ensure UEFI bootable (GPT).
- “We couldn’t create a new partition / locate an existing one”: remove other drives/USBs temporarily; in Setup click Refresh; if still blocked, initialise the drive as GPT in Disk Management beforehand.
- Activation fails: confirm the edition matches the key (Home vs Pro), check internet connection, then try the Activation Troubleshooter (Settings ▸ Activation).
Useful official links (bookmark)
- Windows 11 Specs & Requirements: https://www.microsoft.com/windows/windows-11-specifications
- Create Windows 11 Installation Media / ISO: https://www.microsoft.com/software-download/windows11
- PC Health Check app: https://aka.ms/GetPCHealthCheckApp
- General activation help: https://support.microsoft.com (search Activate Windows 11)
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Gary Walsh is the Head of Tech Support at Software Supplies, with more than 20 years in the IT industry. Fully Microsoft-certified and experienced across the full business software stack — from Windows and Office to cloud infrastructure and device management — Gary delivers practical, no-nonsense advice that helps users and businesses get the most from their technology.